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Traveloka Launches in Australia,Promising Easier Escapes to Southeast Asia

  • 3 min read
  • Traveloka

Sydney, July 21, 2025 -- Brand new data released today shows that 42% of travellers reported that their last holiday was stressful, with nearly one-in-two (48%) of those travelling to Southeast Asia struggling to fully relax. Now, a new travel app aims to fix that.

New research identifies travelling pain points and the generations who find booking a holiday stressful

Southeast Asia’s leading travel platform, Traveloka, has officially landed in Australia, offering a one-stop app to plan, book and manage holidays across Southeast Asia. From flights and hotels to airport transfers, car hire and experiences, Traveloka streamlines the entire journey in one seamless place.

“For many Australians, planning a holiday can be as stressful as the work they’re trying to escape from,” said Albert, Co-Founder of Traveloka. “Our goal is simple – take the hassle out of holidays so people can actually enjoy their time away.”

According to the YouGov and Traveloka study ‘Australian Travel Regrets’,*, Aussies face a range of common pain points when / if heading overseas:

· 61% say changing flights is difficult.

· 60% would struggle to find new accommodation if plans went awry.

· 51% say connecting to local networks is a challenge. (With 22% of travellers finding logging into free Wi-Fi networks to be risky when travelling).

· 43% respectively would find organising airport transfers or accessing booking support difficult.

Women and older Australians were more likely to stress over phone connectivity and support when things went wrong. Gen Z reported the highest rates of stress overall, particularly around visa processing and online bookings, as well as admitting that their trip looked better online than it did in reality.

In brief

Traveloka says it has launched its travel app in Australia, where users can plan, book and manage trips across Southeast Asia. The company describes the app as a single place to arrange flights, accommodation, airport transfers, car rentals and activities, with customer support and options for refunds or rescheduling. Traveloka cites research conducted with YouGov showing that 42% of surveyed travellers found their last holiday stressful and 48% of those visiting Southeast Asia had difficulty fully relaxing. The release also reports that 61% said changing flights was difficult. Traveloka says its app has been downloaded more than 140 million times and includes flights from over 250 airlines and accommodation at 2.2 million properties. Co-Founder Albert said the launch is intended to ease holiday planning for Australians.

Key takeaways

  • Traveloka says its app is now available in Australia for planning and booking trips across Southeast Asia.
  • The service includes flights, accommodation, airport transfers, car rentals, experiences and multilingual support.
  • Traveloka reports more than 140 million app downloads, with listings from over 250 airlines and 2.2 million properties.
  • Research cited by the company found that 42% of travellers surveyed said their last holiday was stressful.

“Whether you’re heading to the likes of Bali, Bangkok, KL or Tokyo, we know the travel frustrations – unreliable bookings, confusing transfers, chaotic airports,” said Mr Albert. “Traveloka is built to solve those problems, with transparent pricing, flexible booking options and local support Australians can count on.”

Additional insights from the research:

· 30% of Australian travellers regret something about their last trip.

· 21% of those who travelled to Southeast Asia recently cited chaotic airport experiences.

· 13% said on a recent holiday that it looked amazing online, but didn’t stack up in real life.

· Over the last 2 years, 67% of Aussies have been on holiday:

o While nearly half have holidayed domestically (47%), nearly one in four (23%) of Aussies have travelled to Southeast Asia, including Singapore (11%) and Bali (8%).

o Younger generations are more likely to have travelled to cities in Southeast Asia (Gen Z 29%, Millennials 28%), including Bali (11% respectively), compared to older generations (Gen X 22%, Baby Boomers 16%).

Already downloaded more than 140 million times, the Traveloka app is designed to put control back in travellers’ hands, offering everything they need in one place:

· Free eSim providing instant connectivity**.

· Flights from over 250 airlines.

· Hotel bookings at 2.2 million properties.

· Airport transfers***, car rentals, and local experiences.

· 24/7 multilingual customer support via live chat.

· Easy, flexible refund and rescheduling options.

· Exclusive app-only deals and real-time availability.

“If you’ve ever been stranded at the airport, faced last-minute cancellations or arrived somewhere that didn’t meet expectations, Traveloka was built for you,” said Mr Albert.

“We make it simpler, smarter and less stressful to book your next Southeast Asia escape.”

Traveloka is free to download now on iOS and Android or visit www.traveloka.com to learn more.

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Questions around this news

  1. What does Traveloka offer Australian travellers?

    The app brings together travel planning, booking and trip management, including flights, hotels, airport transfers, car rentals and local experiences. The release also lists a free eSIM, 24/7 multilingual live-chat support, flexible refund and rescheduling options, and app-only deals. It says the app is available to download on iOS and Android.

  2. What travel problems did the Australian research identify?

    The study cited difficulty changing flights and finding replacement accommodation if plans go wrong. It also highlighted challenges connecting to local networks, arranging airport transfers and getting booking support. The release says women and older Australians were more likely to worry about connectivity and support, while Gen Z reported high stress around visa processing and online bookings.

  3. What is an eSIM?

    An eSIM is a digital SIM built into a compatible device. It can let a user activate a mobile plan without inserting a physical SIM card. Availability and the setup process depend on the device, carrier and plan.

  4. What is an airport transfer when booking a trip?

    An airport transfer is transport arranged to take a traveller between an airport and another destination, such as a hotel or city centre. Depending on the service, it may be shared or private and may need to be booked in advance.

Earlier from Traveloka

  1. Traveloka, Southeast Asia’s Leading Travel Platform, Officially Launches in Japan
  2. Discover More Destinations with Multi-city Flights Feature from Traveloka
  3. Traveloka Launches First APAC-Wide EPIC Sale, Connecting Travelers with Unmissable Getaways Worldwide
  4. Eid Beyond Homecoming: Traveloka Reveals 45% of Indonesians Plan Culinary Adventures During the Holiday
  5. Traveloka Marks Over a Decade of Innovation with Exclusive Birthday Sale for Millions Worldwide
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