At a glance
- Company
- Ochama
- Announcement
- Expansion
- Location
- Near the Polish-German border
Key figures
- Warehouse area
- 27,000 square meters
- Picking efficiency versus traditional approach
- three times
- Poland fulfillment time
- 48-hour
- Germany 48-hour fulfillment rate
- 80%
- Year-over-year order growth in Poland and Germany
- 284%
- European countries served
- 24
Products and programs
November 4, 2024 -- Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), has announced the launch of a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.
The new warehouse is strategically located near the Polish-German border, spanning 27,000 square meters. Utilizing a flexible goods-to-person system, it improves picking efficiency to three times that of a traditional approach. The facility enables ochama to achieve 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfillment rate in Germany to 80%. Additionally, the warehouse utilizes a rooftop photovoltaic power system and new energy forklifts, underscoring ochama’s commitment to sustainability.
This expansion positions ochama to meet the evolving needs of its growing European customer base. Ochama’s orders in Poland and Germany have surged by 284% year-over-year from January to October this year. The new warehouse, alongside ochama’s five other warehouses in the Netherlands and France, will serve customers across 24 European countries. Through a regional distribution strategy, ochama deploys products closer to customers, reducing delivery times and enhancing service efficiency.
Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium. Through continuous innovation, infrastructure enhancements, and advanced fulfillment capabilities, ochama remains dedicated to providing European customers with an efficient, reliable shopping experience.
About ochama
Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.
Follow ochama:
- TikTok: @ochama.official
- Instagram: @ochama.official
- Facebook: @ochama
- X: @ochama_official
- YouTube: @ochamaofficial
- LinkedIn: @ochama
Contact: [email protected]
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In brief
Ochama says it has launched an automated warehouse near the Polish-German border to support deliveries and operations in Europe. The 27,000-square-meter facility uses a goods-to-person system that the company says improves picking efficiency to three times the traditional approach. It enables 48-hour fulfillment across Poland, with some orders eligible for same-day delivery, and is intended to raise Germany’s 48-hour fulfillment rate to 80%. Ochama also reports that orders in Poland and Germany rose 284% year over year from January to October. The warehouse joins five other Ochama facilities in the Netherlands and France, supporting service across 24 European countries. The new site includes rooftop solar power and new energy forklifts, according to the company.
Key takeaways
- Ochama launched an automated warehouse near the Polish-German border.
- The company says the site supports 48-hour fulfillment across Poland and some same-day deliveries.
- Ochama says the facility will raise Germany’s 48-hour fulfillment rate to 80%.
- The company reports 284% year-over-year order growth in Poland and Germany from January to October.
