September 6, 2024 -- Ochama, the European omni-channel retail brand of JD.com, Inc. (also known as JINGDONG), recently announced an expansion of its pickup point network in the Paris region to improve fulfillment efficiency aross France. Leveraging JD Logistics’ local warehouse in Paris, this expansion enables customers to collect their orders as soon as the day after ordering, starting from September 2nd. Additionally, ochama now offers next-day home delivery for over 1,000 selected items—including food and beverages, both fresh and frozen, as well as electronics, home goods, and more— enhancing shopping convenience throughout France.
This initiative marks a significant milestone in ochama’s expansion within the European market, responding to a 172% year-on-year increase in order volume in France from January to August this year. By streamlining fulfillment processes and maintaining a diverse range of high-quality products, ochama is poised to deliver an even more seamless and efficient shopping experience for French consumers.
Since its launch in the Netherlands in January 2022, ochama has been committed to offering consumers high-quality products at competitive prices. Benefiting from JD.com, Inc.’s extensive global network of suppliers and partners, ochama offers an expansive product selection that spans fresh food, home appliances, electronics, beauty products, and lifestyle goods. Over the past year, ochama’s product offerings have more than doubled, now including a wide array of large appliances such as air conditioners, televisions, refrigerators, washing machines, dryers, and electric bicycles, which are backed by a comprehensive 180-day replacement policy.
At a glance
- Company
- Ochama
- Announcement
- Expansion
- Location
- Paris region, France
Key figures
- Selected items eligible for next-day home delivery
- over 1,000
- Year-on-year increase in French order volume from January to August
- 172%
- European countries with home delivery
- 24
- Pickup points across the Netherlands, Germany, Belgium, and France
- over 800
- Pickup lockers across the Netherlands and Belgium
- more than 1,000
Products and programs
Ochama is dedicated to innovation in service delivery and continues to expand its service footprint across Europe. The brand currently offers home delivery services in 24 European countries and operates over 800 pick-up points in the Netherlands, Germany, Belgium, and France. Additionally, ochama offers more than 1,000 pickup lockers across the Netherlands and Belgium. The newly launched “ohama 1h delivery” service in Amsterdam ensures that orders placed between 9:00 A.M. and 11:00 P.M. are delivered within one hour, and orders received after 11:00 P.M. are delivered by 10:00 A.M. the next morning.
Supported by JD.com, Inc.’s cutting-edge automated logistics technology and robust global supply chain infrastructure, ochama is committed to enhancing the efficiency and convenience of the shopping experience for customers across Europe.
About ochama
Ochama is an innovative B2C omni-channel retailer that uses state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. A subsidiary of JD.com, Inc., China’s largest retailer by revenue, ochama leverages advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers’ needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.
Follow ochama:
- TikTok: @ochama.official
- Instagram: @ochama.official
- Facebook: @ochama
- X: @ochama_official
- YouTube: @ochamaofficial
- LinkedIn: @ochama
Contact: [email protected]
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In brief
Ochama says it has expanded its pickup-point network in the Paris region, using a JD Logistics warehouse to let customers collect orders as soon as the day after ordering, starting September 2. The retailer also introduced next-day home delivery across France for more than 1,000 selected items, including food and beverages, electronics and home goods. The company cites a 172% year-on-year increase in French order volume from January to August as context for the changes. Ochama says it operates home delivery in 24 European countries and has more than 800 pickup points in the Netherlands, Germany, Belgium and France. Its services also include pickup lockers in the Netherlands and Belgium and one-hour delivery in Amsterdam.
Key takeaways
- Ochama expanded its pickup-point network in the Paris region, with next-day collection enabled by a local JD Logistics warehouse.
- Next-day home delivery in France now covers more than 1,000 selected items, according to the company.
- Ochama reports French order volume grew 172% year over year from January to August.
- The retailer says it offers home delivery in 24 European countries and operates more than 800 pickup points.
