Questions around this news
What customer milestone did JD.com report for October 2025?
The release says the company had passed 700 million annual active customers by October. It presents this as a milestone alongside its third-quarter 2025 results. The announcement does not provide a definition of “annual active customers” or further details about how the figure was measured.
How does the release connect JD.com’s supply chain with its business?
The release attributes improved customer experiences and industry innovation to the company’s supply chain capabilities. It presents those capabilities as part of the company’s approach to supporting its various business lines. It does not describe particular supply chain technologies, processes, or initiatives.
When did JD.com release its third-quarter 2025 financial results?
According to the release, JD.com published its third-quarter 2025 financial results on November 13, 2025. The press release itself is dated November 14, 2025. It characterizes the results as showing strong performance and progress across diverse business lines, but does not provide specific financial figures in its text.
November 14, 2025 -- On November 13, 2025, JD.com released its Q3 2025 financial results, demonstrating a strong performance and healthy progress across our diverse business lines. Our cutting-edge supply chain capabilities continue to drive exceptional customer experiences and pioneering industry innovation, marked by a remarkable milestone: surpassing 700 million annual active customers by October.
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Terms explained
- Supply chain
- The network of organizations, people, activities, and resources involved in producing and delivering goods or services, from sourcing materials through to customers.
- Annual active customers
- A measure of distinct customers who meet a company’s criteria for activity during a one-year period. The exact activity criteria can vary between companies.
- Financial results
- A company’s reported financial performance for a given period, often covering revenue, expenses, profit or loss, and other financial measures.
- Third quarter (Q3)
- The third of four reporting quarters in a year. A company’s fiscal year may not follow the calendar year.
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