July 17, 2025 -- By the end of June, JD Food Delivery’s full-time rider workforce increased to over 150,000 people. And with the summer delivery peak approaching, JD will put in RMB 2 billion worth of resources to enhance rider experience and benefits, offering substantial upgrades beyond existing social insurance benefits, known as the “five social insurances and one housing fund.” Full-time riders will receive special monthly allowances during extreme weather seasons, alongside 150,000 new state-of-the-art electric bikes to elevate their work experience.
The e-bike incentive program will refund the purchase costs to riders who complete 3,000 orders within 90 days of using the new bikes. The program has already launched in Beijing, Changsha, and Nanjing, with plans for a nationwide rollout. Riders will also sport racing-inspired uniforms and badges, boosting their professional image and sense of pride.
At a glance
- Company
- JD Food Delivery
Key figures
- Rider workforce by the end of June
- over 150,000 people
- Resources for rider experience and benefits
- RMB 2 billion
- New electric bikes
- 150,000
- Orders required for purchase-cost refund
- 3,000 orders
- Period to complete orders
- 90 days
- Delivery-box heat-retention extension
- 100%
Products and programs
These sleek, JD-red electric bikes are designed for both performance and style, featuring ergonomic seats and backrests that rotate 180 degrees for rest, as well as portable fridges with dual-core cooling chips that double chilling efficiency compared to traditional models. The portable fridges ensure ice-cold deliveries stay fresh, enhancing customer satisfaction. The bikes also come with glowing, eco-friendly PU foam-insulated delivery boxes that extend heat retention by 100%, with free daily disinfection at stations to maintain hygiene.
JD Food Delivery drivers on the new bike. One driver uses his rotating backrest as he takes a well-earned break.
A JD Food Delivery spokesperson emphasized, “We’re committed to rewarding our riders’ hard work with tangible benefits. These upgrades not only enhance service quality but also ensure our riders feel valued and respected.”
This comprehensive welfare model sets a new standard for the delivery industry, earning recognition and support from riders and the public.
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In brief
JD Food Delivery says its full-time rider workforce exceeded 150,000 by the end of June and that it will dedicate RMB 2 billion in resources to rider benefits and equipment. The company plans to provide monthly allowances during extreme-weather seasons and introduce 150,000 electric bikes. Under an incentive program, riders who complete 3,000 orders within 90 days of using a new bike can receive a refund of its purchase cost. The program has begun in Beijing, Changsha and Nanjing, with a nationwide rollout planned. JD says the bikes include rotating backrests, portable fridges and insulated delivery boxes, and that riders will receive new uniforms and badges. The company also says stations will offer free daily disinfection of the boxes.
Key takeaways
- JD Food Delivery says it will invest RMB 2 billion in rider resources and benefits.
- The company plans to provide 150,000 electric bikes and monthly allowances during extreme-weather seasons.
- Eligible riders can receive a purchase-cost refund after completing 3,000 orders within 90 days.
- The bike incentive program has started in Beijing, Changsha and Nanjing, with a nationwide rollout planned.
