JD.com Introduces Tax Refund Service to Over 100 Stores Across China — Here’s What Overseas Visitors in China Need to Know

July 17, 2025 -- There’s nothing better when travelling overseas than getting a tax refund on products you’ve bought. Well, the good news is that at China’s largest retailer by revenue, JD.com, international customers can apply for a tax refund of up to 9% at designated in-store counters.

JD MALL and JD Electronics & Appliances City Flagship Stores have been officially designated as tax refund-eligible outlets for overseas visitors. And to cash in, all you need to do is to make an eligible purchase of RMB 200 or more in a single store on the same day and present valid identification in one of 106 authorized stores in 39 cities across China.

It’s that simple!

“We have introduced multilingual signage, detailed tax refund guides, and bilingual announcements throughout our stores to help international shoppers easily access the service,” said a JD MALL spokesperson. “Customers can either pick up their purchases in-store or opt for complimentary delivery to their hotels.”

As China’s largest retailer by revenue, JD.com is a trusted destination for shoppers seeking authentic, high-quality products. With the introduction of the tax refund service, overseas visitors in key tourist and trade cities such as Shanghai, Beijing, Chengdu, Nanjing, Guangzhou, Kunming, Chongqing, Suzhou, Xi’an, Dalian, Qingdao, Hangzhou, Wuhan, Dongguan, and Yiwu can now enjoy a seamless shopping experience, with access to more than 50,000 products across more than 100 categories, from consumer electronics and home appliances, to household goods, beauty products, and more.

JD MALL and JD Electronics and Appliances City Flagship Stores represent JD.com’s innovative approach to offline retail, delivering immersive, digitally integrated, one-stop shopping experiences. JD.com data shows that portable, high-tech products such as smartphones, laptops, smartwatches, drones, projectors, electric toothbrushes, massage devices, hair dryers, and robotic vacuum cleaners have proven especially popular with international customers.

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