AirAsia strengthens operations to manage weekend wave, advises guests to be early

SEPANG, July 22, 2024 -- AirAsia will continue with its operations to connect guests to their destinations and has been working around the clock towards recovering its departure control systems (DCS) in the aftermath of the global tech disruption that has affected airlines worldwide. 

Whilst every effort is being directed towards recovery, manual processing remains the most reliable and secure method. As such, all AirAsia guests are strongly encouraged to arrive early at the airport to accommodate possible delays in performing manual check-in at the counters and clearing all travelling formalities.

The airline has also strengthened its operations to manage the weekend wave at the airport by deploying more than 200 ground staff and close to 100 Allstars volunteers as well as security personnel to help mitigate the situation and ensure the safety, security and comfort of our guests.

Guests travelling today will need to monitor the status of their flights by checking their registered email and mobile phones for flight updates or at airasia.com/flightstatus.

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