Travel Advisory: AirAsia flight operations in Guangzhou to be relocated to Terminal 3

Guangzhou, Guangdong Province, China, January 13, 2026 -- AirAsia will relocate its international flight operations at Guangzhou Baiyun International Airport (CAN) to Terminal 3 (T3) from Terminal 1 (T1), effective 22 January 2026. 

Affected guests will receive notifications of this change through their registered contact details. AirAsia members will also be notified via the AirAsia MOVE app through push notifications.

The distance between Terminal 1 and Terminal 3 of CAN airport is 8km (approximately 20 to 30 minutes of driving). 

All AirAsia operations, including check-in, boarding and baggage claim will be carried out in the new terminal. Check-in counters are available at Row K, Level 4. Immigration/Departure is also located at Level 4 of the terminal. You are advised to refer to the terminal signage for direction and assistance.

AirAsia flights arriving at and departing Guangzhou before 11:30AM (local time) on 22 January 2026 will still be at T1.

AirAsia flights that will still operate at CAN airport T1 on 22 January 2026:

AirAsia flights that relocate to CAN airport T3 on 22 January 2026:

AirAsia strongly encourages all guests, including group bookings, to perform self check-in online via  airasia.com website or the AirAsia MOVE app. Mobile and web check-in services are available from 14 days up to one (1) hours prior to departure. The CAN airport requires all guests to print their boarding passes at the designated counters as e-boarding pass is not permitted. The check-in counter closes one (1) hour before the scheduled departure time. 

Guests are advised to arrive at the airport at least three (3) hours before the scheduled departure time. All guests are only allowed one piece of cabin baggage (not larger than 56 x 36 x 23cm in dimension) and/or one laptop bag OR handbag OR small bag on board. The total permitted weight for two pieces of unchecked baggage must not exceed 7kg.

Guangzhou Baiyun International Airport operates a 24-hour free terminal shuttle bus connecting Terminals 1, 2 and 3. Service frequency varies by time, which are every 10 minutes from 22:00-03:00; every 30 minutes from 03:00-08:00 and every 20 minutes from 08:00-22:00. Shuttle bus pickup points are located at Departure Gate 12 (T1), Departure Gate 42 (T2) and Departure Gate 62 (T3).

Guests with connecting flights at Terminal 1 are advised to plan ahead to ensure sufficient time for transfers between terminals. Flight statuses are available via the AirAsia MOVE app or can be checked on the website at www.airasia.com/flightstatus/.

For more information regarding the terminal change, kindly refer here.

If you have any enquiries, please contact our Customer Support via AskBo for further assistance.

If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify us (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). We will respond and rectify the situation in the next 8 hours.