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Out of the box: Coles unveils cardboard box trial to help reduce single-use plastic bags

  • 3 min read
  • Coles

At a glance

Company
Coles
Announcement
Product
Location
Five stores in Melbourne, Queensland, New South Wales and Perth

Key figures

Trial duration
eight-week
Participating stores
five
Shoppers who consider recyclable produce packaging important, according to a Coles survey
8 in 10
Interviewed customers who feel positively about the box solution
61%
Plastic bags removed from circulation in one year
230 million
Recycled content in paper bags
100%

People

  • Matt SwindellsColes Chief Operations and Sustainability Officer
  • Rebecca GillingPlanet Ark Chief Executive Officer

Products and programs

  • Cardboard boxes for loose produce
  • Recycled paper bags
  • Reusable tote bags
  • Reusable chiller bags
  • Reusable mesh produce bags

September 26, 2024 -- In a move to reduce plastic waste and the use of single-use plastic bags in its fresh produce department, Coles has launched a new trial that will give customers the option to use a cardboard box when buying loose fruit and vegetables. 

Customers will be given the opportunity to reuse one of the cardboard boxes used to deliver fresh fruit and vegetables to Coles stores - giving the box a second life and helping shoppers to reduce the need to use plastic bags in the fresh produce department. 

The plastic-free alternative is free of charge and is available to collect loose fresh produce items in select stores. Customers can then use the boxes to carry items home where they can be recycled, or they can leave the box at the checkout for another customer. 

The eight-week trial will take place in five stores, including Prahan and Waverly Gardens in Melbourne, Noosa Heads in Queensland, Ocean Shores in New South Wales and the Perth suburb of Hilton.

Coles Chief Operations and Sustainability Officer Matt Swindells says not only does the initiative help reduce the use of single-use plastic produce bags, the carboard boxes provide a free solution for those who forget their reusable shopping bags. 

“We know our customers want us to provide more sustainable packaging solutions, and this trial offers a plastic-free alternative to fresh produce bags that, if successful, could see a sizeable reduction in the number of plastic produce bags in circulation,” said Matt. 

“The great thing about these boxes is that they fit easily in your trolley, and can be taken home and recycled, or left at store for someone else to use again. It also brings a local grocer feel to your shop while helping to create a more sustainable future,” he said. 

According to a Coles survey, 8 in 10 shoppers feel it is important for produce packaging to be recyclable, while 61% of interviewed customers feel positively about the cardboard box solution.

Coles partner Planet Ark Chief Executive Officer Rebecca Gilling said the initiative was an excellent way to encourage customers to purchase loose fruit and vegetables and reduce the use of plastic fresh produce bags. 

“Coles is providing its customers with a way to reduce their use of plastic. Not only is this encouraging more customers to buy loose, but it’s also helping to advance the circular economy by giving those used carboard boxes a second life and helping to reduce our need for single-use plastic bags,” said Rebecca.

The boxes, previously used to transport fresh fruit and vegetables, are available in the fresh produce department and at the checkouts of participating stores. 

In addition to the box trial, in 2023 Coles stopped selling soft plastic shopping bags in-store and online which removed 230 million plastic bags from circulation in one year. 100% recycled paper bags that can be recycled kerbside are now available for purchase, as well as a range of reusable tote, chiller and mesh produce bags. 

Coles team member Jessica with Coles Prahran team member Dimple


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In brief

Coles says it has started an eight-week trial offering customers free, previously used produce-delivery boxes for carrying loose fruit and vegetables at five stores. Shoppers can take the boxes home for recycling or leave them at the checkout for another customer. The trial is running in Prahan and Waverly Gardens in Melbourne, Noosa Heads, Ocean Shores and Hilton. Coles Chief Operations and Sustainability Officer Matt Swindells says the option is intended to reduce reliance on single-use produce bags and help customers who do not have reusable bags. The company cites a survey in which 8 in 10 shoppers considered recyclable produce packaging important, and 61% of interviewed customers responded positively to the box idea. Coles also notes it stopped selling soft plastic shopping bags in 2023 and offers paper and reusable alternatives.

Key takeaways

  • Coles is testing free, reused produce boxes at five stores over eight weeks.
  • Customers may take boxes home for recycling or leave them for another shopper.
  • Coles cites survey results showing interest in recyclable packaging and a positive response to the box option.
  • The company says it removed 230 million plastic bags from circulation in one year after ending soft-bag sales in 2023.

Earlier from Coles

  1. Coles changes the online grocery landscape opening its first world-class automated Customer Fulfilment Centre
  2. Coles donates $100,000 to encourage schools to recycle right
  3. Coles launches new “great lengths” campaign to recognise Aussie dairy farmers who provide quality milk on supermarket shelves
  4. It’s in the bag: Coles rolls out compostable fresh produce bags in support of creating a more sustainable and plastic-free WA
  5. Coles donates the equivalent of 39.8 million meals to people in need last financial year
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