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Cathay Pacific’s human-centric design thinking nets two wins at the prestigious Crystal Cabin Awards

  • 3 min read
  • Cathay Pacific

In brief

Cathay Pacific says it won two awards at the 2025 Crystal Cabin Awards: Passenger Comfort for its Aria Suite Business class and Judges’ Choice: Airline Innovation for its Gallery in the Skies art concept. The Aria Suite, introduced on Boeing 777-300ER aircraft in October 2024, combines inflight entertainment and cabin controls, including lighting and seat settings accessible through connected panels and customizable Activity Modes. Its IFE system also includes a lavatory availability function. Gallery in the Skies brings curated artwork into retrofitted Boeing 777-300ER cabins. The collection comprises 30 works by 15 artists connected to Hong Kong, with each aircraft displaying its own selection. The awards were announced at a ceremony in Hamburg on April 8, 2025.

Key takeaways

  • The Aria Suite received the Passenger Comfort award for its integrated entertainment and cabin control features.
  • Gallery in the Skies won Judges’ Choice: Airline Innovation at the 2025 Crystal Cabin Awards.
  • The art collection includes 30 works by 15 artists with connections to Hong Kong.
  • The Aria Suite includes customizable Activity Modes and an IFE feature showing lavatory availability.

The unparalleled comfort and control offered in the Aria Suite cabins and its innovative Gallery in the Skies art concept have earned Cathay Pacific accolades at the leading awards for outstanding innovations in airline interiors

April 18, 2025 -- Cathay Pacific is delighted to share that it has received two accolades at the Crystal Cabin Awards 2025, the world’s leading awards for outstanding innovations in aircraft interiors. The airline was named winner of the Passenger Comfort category, with its new Aria Suite Business class introducing a ground-breaking system that unifies the inflight entertainment and cabin environment control like never before. Cathay Pacific was also named winner of the Judges’ Choice: Airline Innovation category for its innovative Gallery in the Skies art concept. The results were announced at a gala event in Hamburg on Tuesday,
​8 April 2025.


General Manager Customer Experience Design Guillaume Vivet said: “Being recognised with these prestigious awards is an incredible honour, and a reflection of our deep commitment to delivering a world-class customer experience through thoughtful, human-centric design. To be recognised with two awards in the same year for features as diverse as our IFE and control system and Gallery in the Skies in our Aria Suite cabins is a testament to the innovation and the holistic approach to design that guides everything we do for our customers. These accolades are the result of incredible teamwork by our people at Cathay Pacific and with our partners.”

Control your space with the IFE

First launched on Cathay Pacific’s Boeing 777-300ER aircraft in October 2024, the all-new Aria Suite features a range of innovations and enhancements that take the Business class experience to the next level and provide an unparalleled level of comfort and control.

The entire suite environment can be controlled seamlessly through all connected control panels – a first in aircraft cabins. This unique experience was co-designed with JPA Design, alongside the award-winning IFE interface by Reaktor.

Furthermore, cabin lighting and seat position can all be synchronised with a single touch through Activity Modes. Featuring five pre-set modes that can be customised and saved, the Activity Modes empower customers to tailor their experience. The Aria Suite has six controllable lights with over 14 settings, providing an unmatched level of sophisticated ambience.

The IFE system now connects with aircraft systems to include a lavatory availability function. This intelligent feature helps travellers manage their time more effectively, reducing stress and unnecessary waiting.

These two Crystal Cabin Awards follow Cathay Pacific recently being recognised with two iF Design Awards for its In-Flight Entertainment Design & Experience, and another for its Aria Suite Business class product.

Cathay Pacific’s IFE system was also named a Gold winner in the “Excellent Communications Design – Interactive User Experience” category of the German Design Award and a winner of the Red Dot Award: Brands & Communication Design – User Interface Design earlier this year.

Gallery in the Skies

Cathay Pacific’s Gallery in the Skies turns each of its retrofitted Boeing 777-300ER into an art space. The airline has curated 30 pieces of artwork to be displayed in its thoughtfully designed Business class cabins, with each aircraft having its own, unique artwork within the collection.

Created by 15 artists who share a deep connection with Hong Kong, each piece offers a different perspective on nature, ranging from urban landscapes to vividly imagined dreamscapes. Through their work, the artists capture and reflect the deep bond they share with Cathay Pacific’s home city.

To help guide the curation of the collection, Cathay Pacific worked with two leading figures in the Hong Kong art world – Co-Founder of the HK Art Gallery Association and Founder and CEO of Ora-Ora Art Group, Dr Henrietta Tsui-Leung, and avid art collector and co-founder of Yenn and Alan Lo Foundation, Alan Lo.

Learn more about the artists, artwork and creative process behind Gallery in the Skies here.

For more information on Cathay Pacific, please visit www.cathaypacific.com.

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At a glance

Company
Cathay Pacific
Announcement
Award

Key figures

Crystal Cabin Awards received
two
Artworks in Gallery in the Skies collection
30
Artists contributing to the collection
15
Activity Modes
five
Controllable lights in the Aria Suite
six
Light settings
over 14

People

  • Guillaume VivetGeneral Manager Customer Experience Design
  • Dr Henrietta Tsui-LeungCo-Founder of the HK Art Gallery Association and Founder and CEO of Ora-Ora Art Group
  • Alan LoArt collector and co-founder of Yenn and Alan Lo Foundation

Products and programs

  • Aria Suite Business class
  • Gallery in the Skies
  • Activity Modes
  • Cathay Pacific IFE system

Earlier from Cathay Pacific

  1. Cathay Pacific announces 100% seatback inflight entertainment and 100% Wi-Fi connectivity on all aircraft from August 2025
  2. HKBAC and Cathay Pacific expand JetLink as “wing-to-wing” transfer service takes off
  3. The Cathay Group adds Urumqi as its 20th passenger destination in the Chinese Mainland
  4. Cathay Pacific takes home two prestigious design accolades, the German Design Award and the Red Dot Design Award
  5. Cathay Pacific collaborates with acclaimed restaurant Mott 32 to bring an elevated dining experience to The Pier, First class lounge
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