At a glance
- Company
- AirAsia
- Announcement
- Product
- Location
- Sepang
Key figures
- Online check-in opens before departure
- up to 14 days
- Online check-in closes before departure
- one (1) hour
Products and programs
SEPANG, April 16, 2025 -- AirAsia has introduced a new Auto Visa Check (AVC) feature on the AirAsia MOVE app and airasia.com, enabling seamless online check-in for international routes that require a visa and Electronic Travel Authorisation (ETA).
This path-breaking innovation is part of the airline’s pioneering efforts to simplify the journey for millions of guests across the region by avoiding wait times and easing congestion at airport check-in counters. Until now, travellers flying to countries with visa requirements were required to check in or re-check in at the airport for manual visa verification.
With this innovative AVC feature, guests can verify their visa in real time during online check in, up to 14 days and until one (1) hour before scheduled departure time, from the comfort of their home or while on the go.
How to use AVC for seamless check-in:
1. Launch the AirAsia MOVE app or visit airasia.com
2. Select your flight to check in
3. When prompted, scan the sticker visa on your passport or upload the e-visa
4. Get your e-boarding pass once your visa is verified
5. If not*, head to the check-in counter for a manual document check
For guests travelling with hand-carry luggage only, they may proceed directly to the boarding gate using their e-boarding pass (where applicable) or reprint their boarding pass at the self-service kiosk if needed. Guests with checked baggage may print their bag tags at the kiosk and drop their bags at the designated baggage drop counter.
For more information on country travel requirements, click here.
*AVC clearance is only available for multiple-entry visas. Guests with single or double-entry visas must check in at the counter.
If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify us (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). We will respond and rectify the situation in the next 8 hours.
In brief
AirAsia says it has added an Auto Visa Check (AVC) option to the AirAsia MOVE app and airasia.com for online check-in on international flights requiring visas or Electronic Travel Authorisation. Travellers can submit a visa for verification during check-in, beginning up to 14 days before departure and ending one hour before the scheduled flight. The company says the feature is intended to reduce the need for airport-counter document checks. AVC clearance is limited to multiple-entry visas; travellers with single- or double-entry visas must check in at a counter. After verification, eligible passengers can obtain an electronic boarding pass. Those with checked baggage can use a kiosk to print bag tags and then leave their bags at a designated drop counter.
Key takeaways
- AirAsia added Auto Visa Check to its app and website for eligible international journeys.
- Visa verification is available during online check-in from up to 14 days until one hour before departure.
- AVC clearance applies only to multiple-entry visas; single- and double-entry visa holders must check in at a counter.
- Passengers with checked baggage can print bag tags at a kiosk and use the designated baggage drop.
Earlier from AirAsia
- AirAsia wins ‘Top Influential Brand’ award in the Airline category at Asia CEO Summit & Awards Ceremony 2025
- AirAsia commemorates Hari Raya Fixed-Fare flights with a full load
- Travel Advisory: AirAsia enhances in-flight power bank policy for safer flights
- Fly hassle-free this Hari Raya Aidilfitri with AirAsia
- AirAsia offers incredible 20%* off fares with All Seats, All Flights sale
