March 3, 2025 -- Social life is essential to the health of retired elderly individuals. The Towngas-WSD Volunteer Team, formed by The Hong Kong and China Gas Company Limited (Towngas) Volunteer Service Team and the Water Supplies Department Volunteer Team, participated in an initiative launched by the Senior Citizens Home Safety Association (SCHSA) to visit elderly singletons and doubletons, delivering care and gift bags, and assisting in the testing of the Personal Emergency Link (PEL) devices to enhance their home safety.
Supporting hidden elderly with on-site testing of Personal Emergency Link devices
The “Caring for Elderly and Delivering Safety” programme brought together more than 500 volunteers from corporations and various sectors of the community to visit nearly 500 elderly singleton and doubleton households across all 18 districts in Hong Kong. The volunteers acted as “Safety Couriers” to bring “safety” to the elderly. Apart from distributing gift bags, they also checked on the physical and mental wellbeing of the elderly so as to provide them with appropriate follow-up assistance. Besides, the volunteers explained the functions of the PEL devices, encouraged proper use of the service, and checked that the devices were operating correctly. As for the elderly who seldom go out, volunteers encouraged them to build social network and provided referral and support services where needed.
The Towngas-WSD Volunteer Team also distributed gas safety brochures and water conservation leaflets to remind the elderly about gas safety and water-saving tips to further enhance home safety. Mr Chan thanked the volunteers for their visit, “They came and chatted with me, gave me a gift bag, and helped test my Personal Emergency Link device, my home was very lively and I felt heartwarmed.”
Raising Public Awareness of Elderly Safety
In addition to visiting the elderly, the initiative also raised funds for the “Care on Call™” charity programme, which is expected to provide one year of free service to 1,000 low-income elderly individuals with high need. Mr Felix Lee Kin-Ming, Head of Group Corporate Affairs and Sustainability of Towngas, said the Company was pleased to participate in the event as one of the sponsoring organisations, “Towngas has always been attentive to the needs of the elderly. Since 2004, we have been working in collaboration with SCHSA, whereby our technicians test the PEL devices of the elderly when they visit their homes for safety inspections. We hope this cross-sector cooperation will not only bring warmth to the elderly, but also raise public awareness about the elderly safety.”
Looking ahead, Towngas will continue to support various volunteer activities and bring warmth to more people in need throughout the community.
In brief
The Towngas-WSD Volunteer Team joined the Senior Citizens Home Safety Association’s “Caring for Elderly and Delivering Safety” programme, visiting older adults living alone or with another older person in Hong Kong. Volunteers delivered gift bags, checked on residents’ wellbeing and tested Personal Emergency Link devices, while sharing gas safety and water conservation information. The initiative involved more than 500 volunteers and visits to nearly 500 households across Hong Kong’s 18 districts. The release says volunteers also offered referrals and support where needed, including encouraging people who seldom go out to develop social connections. The programme raised funds for Care on Call, which is expected to provide one year of free service to 1,000 low-income older people with high need. Towngas said it has worked with the association on PEL testing during home safety inspections since 2004.
Key takeaways
- Volunteers visited older adults living alone or with another older person across Hong Kong’s 18 districts.
- The team delivered gift bags, checked residents’ wellbeing and tested Personal Emergency Link devices.
- Volunteers shared gas safety and water conservation information and offered referrals where needed.
- Funds raised are expected to support one year of free Care on Call service for 1,000 low-income older people with high need.
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Press photos:
Photo 1:
The Towngas-WSD Volunteer Team, formed by Towngas Volunteer Service Team and Water Supplies Department Volunteer Team, participated in the “Caring for Elderly and Delivering Safety” community visits to bring warmth to the elderly.
Photo 2:
The Towngas-WSD Volunteer Team at the pledging ceremony of the “Caring for the Elderly and Delivering Safety” initiative.
Photo 3:
Mr Felix Lee Kin-ming (2nd from right), Head of Group Corporate Affairs and Sustainability of Towngas, received a commemorative souvenir from SCHSA.
Photo 4:
Mr Chan (4th from left) thanks the Towngas-WSD Volunteer Team and SCHSA for their visit, saying that they not only explained the functions of the PEL device, but also handed out brochures on gas safety and shared water conservation tips.
For media enquiries, please contact:
The Hong Kong and China Gas Company Limited
Ms Kara Kwong
Assistant Corporate Affairs Manager
Tel: 2963 3497 / 6698 3357
Email: [email protected]
Mr Julius Chow
Senior Corporate Affairs Officer
Tel: 2963 3471 / 6969 1360
Email: [email protected]
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At a glance
- Company
- The Hong Kong and China Gas Company Limited (Towngas)
- Announcement
- Event
- Location
- Hong Kong
Key figures
- Volunteers involved
- more than 500
- Households to be visited
- nearly 500
- Hong Kong districts covered
- 18
- Expected Care on Call recipients
- 1,000
- Expected free service period
- one year
- Towngas collaboration with SCHSA since
- 2004
People
- Felix Lee Kin-MingHead of Group Corporate Affairs and Sustainability of Towngas
- Mr Chan
Products and programs
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