April 11, 2026 -- Mandarin Oriental is pleased to announce the appointment of Vincent Poulingue as General Manager of Mandarin Oriental, Paris, effective 18 May 2026. His arrival coincides with the unveiling of an ambitious, property-wide transformation programme, signalling a new era for one of the capital's most prestigious addresses.
Bringing over two decades of international luxury hospitality leadership, Vincent Poulingue joins Mandarin Oriental from the iconic Hôtel du Palais Biarritz, where he currently serves as General Manager. His career spans globally recognised brands including Hyatt's The Unbound Collection, InterContinental Hotels Group and Barrière Group. Having held senior leadership roles across France, Portugal, Switzerland and French Polynesia, he is widely recognised for his expertise in repositioning landmark properties, delivering operational excellence and guests' delight.
Vincent holds an MBA in International Hospitality Management from IMHI (Cornell University–ESSEC Business School. He brings a truly international perspective aligned with Mandarin Oriental's global brand and local soul. He will report to Philippe Kronberg, AVP Operations.
His appointment comes at a pivotal moment as Mandarin Oriental, Paris embarks on a comprehensive and very ambitious renovation programme designed to re-invent and elevate every aspect of the guest experience. The transformation will encompass all guestrooms and suites, bathrooms, public spaces, Spa and all dining destinations.
“This announcement reflects our continued commitment to shaping the future of Mandarin Oriental, Paris as one of the city's most distinctive addresses,” said Laurent Kleitman, Group Chief Executive of Mandarin Oriental. “Vincent brings a depth of experience in leading and repositioning exceptional hotels, and his vision aligns closely with our ambition to create Fans of the Exceptional, Every Day, Everywhere. This transformation programme represents a significant investment in the property, ensuring it continues to deliver exceptional experiences rooted in the spirit of Paris.”
The reimagining of the hotel's culinary offering will introduce three distinct concepts: a new bar, a brasserie-style restaurant and a refined gourmet restaurant, each overlooking the famous hotel's serene internal garden. These spaces are envisioned by the acclaimed architectural studio Humbert & Poyet, whose work blends Parisian elegance with contemporary clarity.
Guestrooms and suites, alongside all public areas, will be redesigned by London-based architect Tara Bernerd, celebrated for her ability to craft residential-style interiors that embody both sophistication and comfort. The design approach will express the essence of destination, capturing the spirit of Paris while highlighting Mandarin Oriental's commitment to craftsmanship and exceptional detail. Renovation works will commence at the end of October 2026 and will be executed in carefully orchestrated phases, ensuring Mandarin Oriental, Paris remains fully operational throughout. This considered approach reflects the brand's commitment to preserving its legendary service, allowing guests to continue enjoying exceptional experiences with minimal disruption as the transformation unfolds.
This investment emphasises Mandarin Oriental's continuing commitment to Paris as one of the world's most culturally significant destinations. It also aligns with the Group's broader ten-year growth strategy, which prioritises the evolution of its existing portfolio alongside strategic expansion in key global cities.
About Mandarin Oriental, Paris
Mandarin Oriental, Paris is a celebration of Paris today and tomorrow, inspired by fashion and artistic creativity and underpinned by the brand’s legendary service. The 96 elegant rooms and 39 spacious suites offer guests a stylish Parisian experience with their nod to couture and art. Located in the heart of the city, the inner garden provides a peaceful dining haven. A wide range of dining options are available: all-day dining Camélia, Cake Shop by Mandarin Oriental, and cool cocktail bar. The Spa at Mandarin Oriental offers unique wellness experiences, featuring luxurious private treatment rooms, an indoor pool and fitness centre.
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