JD Logistics Launches in South Korea with Self-Operated Warehouses in Icheon and Incheon

April 28, 2025 -- On April 24, JD Logistics (also known as JINGDONG Logistics), the logistics arm of China’s largest retailer JD.com, announced expansion into South Korea’s domestic supply chain logistics market. Two self-operated logistics centers are now fully operational in Icheon and Incheon, offering third-party logistics (3PL) and integrated supply chain solutions for businesses, with fulfillment speed as fast as 12 hours in Seoul and parts of the capital region.

The Icheon warehouse currently serves a South Korean e-commerce company, and is equipped with advanced automation technologies, including auto-packing machines and automatic sorting systems. These solutions have significantly enhanced picking and packaging efficiency. Facing fulfillment volatility risks, the client turned to JD Logistics to stabilize their supply chain. Within just one month, JD Logistics deployed a fully functional alternative logistics system complete with rapid resource mobilization and operational switchover to ensure a smooth transition and uninterrupted service.

JD Logistics Incheon Warehouse

Additionally, JD Logistics introduced a batch-based inventory system specifically for food items, allowing for tiered storage by packaging unit. This system-led picking process minimizes fulfillment errors and ensures better expiration date management—critical for maintaining food quality and customer trust.

A standout feature of the Icheon facility is JD Logistics’ intelligent warehouse operation system. Leveraging AI-based inventory optimization, popular SKUs are automatically reallocated to high-turnover zones. This dynamic reconfiguration, driven by real-time demand forecasting, enhances operational agility and enables deliveries in as little as 12 hours to Seoul and surrounding areas.

The Incheon logistics center provides end-to-end supply chain services for local beauty brands and a prominent U.S. consumer goods brand operating in South Korea.

“Consumers in South Korea expect fast and precise delivery,” said a JD Logistics representative. “The flexibility and accuracy of logistics operations have become core differentiators. By combining our automation capabilities with global operations expertise, JD Logistics is well-positioned to support local brands and enhance customer satisfaction.”

Beyond its local offerings, JD Logistics connects Korean products directly with Chinese consumers via JD.com’s cross-border e-commerce platform, JINGDONG Worldwide (JD Worldwide).

As JD.com ranks 47th on the Fortune Global 500 and fulfills over 90% of self-operated orders within 24 hours in China, JD Logistics continues to replicate its advanced logistics infrastructure and service expertise to support global brands and merchants. With over 100 bonded, direct mail and overseas warehouses globally, JD Logistics has established 2-3-day delivery services in key markets in Europe, North America, and more. In select regions, same-day delivery is also available.

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