In brief
Cathay Pacific has opened its first lounge outside an airport at Shekou Cruise Home Port in Shenzhen, offering a waiting area for eligible customers travelling by ferry to Hong Kong International Airport. The company says the facility supports connections between the Greater Bay Area and its flights from Hong Kong. Customers can use codeshare ferry services to travel from Shekou to the airport’s SkyPier Terminal, where the company says passengers can collect ferry tickets and boarding passes and check luggage through to their flights. The lounge follows Cathay’s design approach and offers views of the surrounding area. Access is available to specified Cathay membership tiers, premium-cabin customers and eligible oneworld members travelling on Cathay Pacific flights.
Key takeaways
- Cathay Pacific opened its first non-airport lounge at Shenzhen’s Shekou Cruise Home Port.
- The lounge serves eligible customers connecting to Cathay Pacific flights through Hong Kong International Airport.
- The company reports 11 daily round-trip ferry services between Shekou and the airport’s SkyPier Terminal.
- Eligible visitors include certain Cathay members, First and Business class customers, and relevant oneworld members.
Strengthening its position in the wider Greater Bay Area and enhancing customers’ intermodal travel experience
January 19, 2024 --
Cathay Pacific is delighted to announce that its first-ever lounge outside of an airport is now open to guests at the Shekou Cruise Home Port in Shenzhen. This new ferry lounge further enhances the intermodal travel experience for our customers and elevates sea-to-air connectivity between Hong Kong International Airport and the whole of the Greater Bay Area.To mark the occasion, Cathay Group Chief Executive Officer Ronald Lam and Cathay Chief Customer and Commercial Officer Lavinia Lau were joined by guests of honour, Deputy Director of the HKMAO of the Shenzhen Municipal People's Government Li Lirong, Director of the Shenzhen Liaison Unit of the Hong Kong SAR Government Grace Lai Sui-king, Division Director of the Tourism Marketing & Promotion Division of Culture, Radio, Television, Tourism and Sports Bureau of Shenzhen Municipality Zhang Zhenyang,Deputy Division Director of the Port Customs Administration Office of Office of Port of Entry and Exit of Shenzhen Municipal People's Government Fan Weiqing, and General Manager of Shenzhen China Merchants Shekou Cruise Home Port Lv Rufu at the opening ceremony on 18 January.
Cathay Group Chief Executive Officer Ronald Lam said: “As Hong Kong International Airport continues to strengthen its sea and land connections with neighbouring cities in the Greater Bay Area, we are excited to open our brand-new Cathay Pacific lounge at the Shekou Cruise Home Port to our customers travelling from the region. We are committed to continuing to invest, and delivering a more comfortable and convenient travel experience for our customers.
“We are very grateful to the Shenzhen Government and China Merchants Shekou Cruise Home Port for their support. We look forward to welcoming our Greater Bay Area customers to our new Shekou lounge with our signature Cathay Pacific service and helping them move forward in life.”
Cathay Pacific has the ambition of becoming the leading premium airline of choice for international travel to and from its extended home market of the Greater Bay Area. Central to achieving this goal is providing a wide range of reliable and convenient intermodal services, including air, sea and land options, for Greater Bay Area customers to connect with their Cathay Pacific flights at Hong Kong International Airport.
Cathay Pacific customers can enjoy effortless transfer using its codeshare ferry services to go directly from the Shekou Cruise Home Port to the SkyPier Terminal at Hong Kong International Airport. Currently, there are 11 round-trip ferry services per day between the Shekou Cruise Home Port and the SkyPier Terminal. The ferry journey only takes about 30 minutes and customers can collect their ferry tickets, boarding passes, and through-check their luggage onto their Cathay Pacific flights to destinations around the world.
The lounge embraces the signature design language created by London-based Studioilse that is used in Cathay Pacific lounges around the world, allowing customers to rest and relax before boarding their ferry service. They can also enjoy a breathtaking 270-degree view of the surrounding area, including a glimpse of Hong Kong in the distance.
All Cathay Diamond and Gold members, as well as First and Business class customers, Cathay Silver members, and relevant oneworld members travelling on Cathay Pacific flights are welcome to visit the Shekou lounge.
Cathay Pacific will continue to leverage its advantages of having deep roots in Hong Kong, being proudly part of China, and connecting the world. It will continue to strengthen its position in the Chinese Mainland and the Greater Bay Area, as it strives to achieve its vision of becoming one of the world’s greatest service brands.
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Questions around this news
Where is Cathay Pacific’s Shekou ferry lounge, and who can use it?
The lounge is at Shekou Cruise Home Port in Shenzhen. The release says it is open to Cathay Diamond and Gold members, First and Business class customers, Cathay Silver members, and eligible oneworld members travelling on Cathay Pacific flights.
How does the Shekou ferry connection to Hong Kong International Airport work?
Customers can take a codeshare ferry from Shekou Cruise Home Port directly to the SkyPier Terminal at Hong Kong International Airport. The release says travellers can collect ferry tickets and boarding passes and have their luggage checked through to their Cathay Pacific flights. The ferry trip takes about 30 minutes.
What is an intermodal travel connection?
Intermodal travel combines two or more forms of transport within a journey, such as a ferry followed by a flight. Connections may coordinate ticketing, passenger transfers or baggage handling so travellers can move between modes more easily. The arrangements vary by route and service provider.
What does codeshare ferry service mean?
A codeshare is an arrangement in which one transport provider sells or markets a journey operated by another provider, often using its own service code. For a ferry-and-flight trip, the arrangement can link the ferry leg with an airline itinerary, but the specific booking and baggage conditions depend on the providers’ terms.
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