MANILA, February 29, 2024 -- Dakota Smith, President & Co-Founder, Hopper and Nadia Omer, CEO AirAsia MOVE, commemorating the exciting partnership between both companies! Cancel for Any Reason powered by HTS will launch later this year, bringing HTS’s market-leading solution for flexibility to millions of AirAsia MOVE travelers.
AirAsia MOVE partners with HTS (Hopper Technology Solutions) to offer ‘a la carte’ flexibility to travelers
HTS (Hopper Technology Solutions) and AirAsia MOVE (formerly airasia Superapp) announce partnership to integrate fintech ancillaries from HTS into AirAsia MOVE’s digital channels. Launching later this year, AirAsia MOVE will offer Cancel for Any Reason powered by HTS to travelers who book non-refundable fares on the AirAsia MOVE app and at airasia.com.
Cancel for Any Reason from HTS is the market-leading solution for flexibility. It is a novel fintech ancillary that provides travelers with the option to add 'a la carte' refundability after flight selection.
At a glance
- Company
- AirAsia MOVE and HTS (Hopper Technology Solutions)
- Announcement
- Partnership
- Location
- Manila
Key figures
- Monthly active users
- over 15 million
People
- Dakota SmithPresident and Co-Founder of Hopper
- Nadia OmerCEO of AirAsia MOVE
Products and programs
AirAsia MOVE, a popular OTA for Asean and budget travelers, with over 15 million active users per month is committed to providing best value to travelers. It is fast expanding its ecosystem through more partnerships with airline, hotels, banks, travel & fintech companies for a more seamless and personalized pre and post-booking experience. AirAsia MOVE has also launched several first-to-market products like ‘Fast Pass’ and other flight and hotel ancillaries to address unmet traveler’s needs.
Nadia Omer, CEO of AirAsia of MOVE said, “Our customers want an added level of peace of mind when booking and traveling, as part of the seamless experience that AirAsia MOVE provides. By partnering with HTS to offer best-in-class flexibility on non-refundable fares, we are providing our customers more options and control when it comes to their trip itinerary.”
HTS, the B2B division of Hopper, supercharges its partners’ direct channels with its travel agency, e-commerce stack, travel fintech ancillaries and more. The company’s unique fintech ancillaries, including Cancel for Any Reason, help transform customers’ worst moments into loyalty-building experience, while simultaneously driving incremental ancillary revenue.
“Integrating fintech ancillaries from HTS can help our partners delight customers with added optionality and flexibility,” said Dakota Smith, President and Co-Founder of Hopper. “We are thrilled to team up with AirAsia MOVE to offer greater optionality for refundability, truly for any reason, to travelers.”
If you detect any issues, problems, or errors in this press release content, kindly contact [email protected] to notify us (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). We will respond and rectify the situation in the next 8 hours.
In brief
AirAsia MOVE and Hopper Technology Solutions (HTS) have agreed to add an optional refundability product to AirAsia MOVE’s booking channels. The service, Cancel for Any Reason, is expected to launch later in 2024 for customers booking non-refundable fares through the app and airasia.com. HTS says the product lets travelers add refundability after selecting a flight. AirAsia MOVE CEO Nadia Omer said the offering is intended to give customers more flexibility and control over trip plans. Hopper President and Co-Founder Dakota Smith said the partnership will bring additional refund options to travelers. The release describes AirAsia MOVE as having more than 15 million monthly active users and says it offers other flight and hotel add-ons, including Fast Pass.
Key takeaways
- AirAsia MOVE plans to offer HTS’s Cancel for Any Reason product through its app and website.
- The service is intended for travelers booking non-refundable fares and is scheduled to launch later in 2024.
- AirAsia MOVE and HTS say the offering will provide an optional refundability feature.
- The release reports more than 15 million active AirAsia MOVE users per month.
