In line with the urgent Airworthiness Directive (AD) issued by certification authorities requiring airlines to roll back the software on the Airbus A320 Family, AirAsia Aviation Group (AirAsia) will implement the mandated changes beginning today, 29 November 2025. This directive does not impact , In line with the urgent Airworthiness Directive (AD) issued by certification authorities requiring airlines to roll back the software on the Airbus A320 Family, AirAsia Aviation Group (AirAsia) will implement the mandated changes beginning today, 29 November 2025. This directive does not impact its A330 fleet.
November 29, 2025 -- In line with the urgent Airworthiness Directive (AD) issued by certification authorities requiring airlines to roll back the software on the Airbus A320 Family, AirAsia Aviation Group (AirAsia) will implement the mandated changes beginning today, 29 November 2025. This directive does not impact its A330 fleet.
Questions around this news
What changes is AirAsia making to its A320 aircraft?
The release says AirAsia will carry out a software rollback on aircraft in the Airbus A320 Family to comply with an urgent Airworthiness Directive. The work was scheduled to begin on 29 November 2025, and the company said it aimed to finish within 48 hours. The directive does not apply to its A330 fleet.
Could the directive affect AirAsia flights?
AirAsia said it would adjust flight operations as it completes the required changes, so some flights could be affected. The company said it would contact guests whose flights are affected with information about service recovery options. It also advised travelers to check flight updates through the AirAsia MOVE app, AskBo chatbot, or their registered email.
What is an Airworthiness Directive?
An Airworthiness Directive is a mandatory instruction from an aviation regulator or other authorized aviation body concerning an aircraft’s continued safe operation. It may require inspections, repairs, modifications, or changes to operating procedures. Operators must follow the directive’s requirements and deadlines for the aircraft it covers.
What does a software rollback mean in aviation?
A software rollback means returning a system to an earlier software version or configuration. In aviation, software changes are controlled and assessed because aircraft systems must meet approved safety and operational requirements. A rollback may be required when an authorized instruction calls for a specific configuration, but the exact steps depend on the aircraft and directive.
In compliance with the AD, AirAsia is prioritising the timely implementation of the rollback and will adjust flight operations accordingly. According to media reports citing Airbus sources, around 6000 aircraft could be impacted globally across the industry.
AirAsia will reach out to directly notify guests on affected flights and service recovery options. Guests are also encouraged to stay updated on their flights via the AirAsia MOVE app (airasia.com/flightstatus), the AskBo chatbot, and their registered email for the latest information.
Bo Lingam, Group CEO of AirAsia Aviation Group said: “We are taking immediate steps to comply with the Airworthiness Directive and aim to complete the process within the next 48 hours, while ensuring minimal disruption to our guests. We seek our guests’ understanding, as these mandated measures are essential in upholding the highest standards of operational safety. We would also like to thank our engineering teams, who began the process immediately and are working around the clock to complete the required actions.”
ENDS
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At a glance
- Company
- AirAsia Aviation Group (AirAsia)
- Announcement
- Regulatory
Key figures
- Start of implementation
- 29 November 2025
- Target timeframe for completion
- within the next 48 hours
- Aircraft potentially affected globally, according to cited media reports
- around 6000 aircraft
People
- Bo LingamGroup CEO of AirAsia Aviation Group
